Privacy Policy
Effective Date: January 2025
1. Information We Collect
We may collect the following categories of personal information:
a. Identifiers:
- Full name
- Email address
- Phone number
- Date of birth
- Address
- IP address
b. Medical and Health Information:
- Medical history
- Health-related concerns relevant to IV hydration services
c. Payment Information:
- Billing address
- Credit/debit card details (processed securely via third-party payment processors)
d. Internet or Other Electronic Network Activity:
- Device type and browser
- Browsing history on our website
- Cookies and usage analytics
2. How We Use Your Information
We use your information to:
- Schedule and confirm appointments
- Provide safe and effective IV hydration treatments
- Communicate via email, phone, or SMS for confirmations and updates
- Process secure payments
- Personalize your user experience
- Improve website functionality and performance
- Comply with legal, regulatory, and insurance requirements
3. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Licensed medical professionals for treatment purposes
- Service providers (e.g., payment processors, hosting services)
- Legal or regulatory authorities if required by law
All third parties are contractually obligated to safeguard your information and use it only for the purpose of service delivery.
4. Your California Privacy Rights (CCPA)
As a California resident, you have the right to:
- Know what personal information we collect, use, disclose, or sell
- Request access to your personal data
- Request deletion of your personal information, with certain exceptions
- Opt-out of the sale of personal information (Luxe Lotus Hydration & Wellness Spa does not sell your data)
- Non-discrimination for exercising your privacy rights
To exercise your rights, please email us at info@luxelotushydration.com.
We will respond to verified requests within 45 days.
5. Cookies and Tracking Technologies
Our website uses cookies and third-party analytics tools to improve your experience. You can adjust your browser settings to limit or disable cookies.
6. Data Security
We implement industry-standard measures to protect your data, including encryption, secure payment gateways, and HIPAA-compliant storage for health data.
7. Minors’ Privacy
Our services are not intended for individuals under 18. We do not knowingly collect or store personal information from minors without parental or legal guardian consent.
8. Third-Party Links
Our website may link to external sites. Luxe Lotus Hydration & Wellness Spa is not responsible for the privacy practices of these sites.
9. Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted on this page with the updated Effective Date.
10. Contact Us
If you have questions about this policy or your personal data, please contact:
Luxe Lotus Hydration & Wellness Spa
Email: info@luxelotushydration.com
Address: Los Angeles, CA